Privacy and Data Protection Policy

Your personal information is very important. Please note that it is not necessary to provide any personal information in order to browse this site. However, Cardiff Legal may ask for personal information from users of this website and from our clients. This policy explains how we will ensure your privacy by protection of your personal information. This policy has been created in accordance with the Data Protection Act 1998.

1. What type of personal information does Cardiff Legal collect?

   Cardiff Legal may require the following information:

   • Names
   • Business Address
   • Personal Address
   • Email Address
   • Financial Information (i.e. Debit Card details, Credit Card details, Bank Account details etc)
   • Personal and Business Correspondence
   • Confidential Information
   • Cookies

2. This information may be obtained by Cardiff Legal through:

   • Use of the Contact form on this website
   • Via Telephone
   • Email
   • Information received by Post

   Cardiff Legal will ensure that any personal information submitted to us is treated with care and is not misused. Any personal information collected through this website will only be used by us. We will only store your information for the purpose of contacting you or to enable us to provide you with our services.

   Cardiff Legal will not disclose your personal information to any third parties without your prior consent.

3. What we do with your information

   If your personal details are submitted to Cardiff Legal in any of the ways described above, we will 'process' this information in line with the Data Protection Act 1998. This means that the information will be stored on a secure computer database that is not accessible publicly or by any member of staff not authorised by Cardiff Legal.

   You can request a copy of your personal information from Cardiff Legal at any time.

4. Your right to your personal Information

   You are entitled to challenge the data that we hold about you and, where appropriate, you may have the data:

   • erased
   • rectified or amended
   • completed

   If you wish to obtain a copy of your personal information from Cardiff Legal, please make a written request. This request can be submitted via our Contact Form, via email or Post.

   Cardiff Legal will seek to verify your identity prior to providing this information on request. This is in accordance with the Data Protection Act 1998 and will help to ensure that only you will be able to access your information.

5. Responding to your request

   Following a request, Cardiff Legal will respond in writing within five working days. We will notify you, and provide an explanation, if we are unable to provide this information within five days.

   To request a copy of your personal information, please use the contact form provided on the website or write to:

   • Cardiff Legal
   • 29 Connies House
   • Ryhmney River Bridge Road
   • Cardiff
   • CF23 9AF
   • T:07728 834 669
   • E:email privacy department

6. Cookies and other technology

   Cardiff Legal collects anonymous information (cookies) from visits to our site to help us provide you with a better browsing experience. A cookie is a piece of data sent from a Website to your browser, which is then stored on your hard drive. This piece of data is then sent back from your computer to our server.

   This data can be used in the following ways:

   1) To help us monitor the level of traffic of visitors to the website and to measure user activity (e.g. page clicks);

   2)  To optimise the website for the types of browsers used by our visitors, in order to create a better browsing experience;

   3) To enable us to distinguish you from automated web-indexing programs (i.e. 'webcrawlers' and 'bots').

   This information may be periodically analysed, logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on the website's servers. However, cookies do not store personal information about you, unless you have already provided us with this information.

   The following data is stored in cookies:

   • IP address
   • Session number
   • Customer ID (e.g. first name, last name, etc)

   Any data transmitted to us or stored by us is confidential. Only authorised personal will have access to this data and will comply to our rules on confidentiality.

7. Complaints

   If you are not satisfied with the way in which we have handled your personal data, or if we have failed to adhere to a request to amend, erase or provide a record of your personal information, you are entitled to make a complaint to the Office of the Information Commissioner:

   • Information Commissioner's Office
   • Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
   • W:www.ico.gov.uk

   This privacy statement has been partially generated from the OECD Privacy Policy Statement Generator available at www.oecd.org/sti/privacygenerator. This policy is also summarised on our contact page.