“Terms which are unfair are not binding on consumers. If a company has started legal proceedings, it may be able to invoke rights or remedies at common law or equity but it must not seek to rely on unfair standard terms.”

–John Bridgeman (1998) - Former Head of OFT

Unfair /​Restrictive Terms

Here is a case excerpt from Law​teacher​.net regard­ing a com­mer­cial dis­pute about Unfair Con­tract Terms:

Peter Sym­mons & Co v Cook (1981)

The Claimant firm of sur­vey­ors bought a second-​hand Rolls Royce from the defend­ants which developed ser­i­ous defects after 2,000 miles. It was held that the plaintiff acted as a ‘Con­sumer’ in pur­chas­ing the vehicle and that to be treated as a com­mer­cial trans­ac­tion, the buy­ing of cars must form at the very least an integ­ral part of the buyer’s busi­ness or a neces­sary incid­ental thereto”. The judge­ment emphas­ised that only in these cir­cum­stances will a buyer and seller be per­ceived as equal in their bar­gain­ing strength and there­fore sub­ject to the terms of a com­mer­cial con­tract, no mat­ter how oner­ous they appear to be.

In this case, the seller sought to avoid liab­il­ity to the buyer through use of an ‘Exclu­sion Clause’. The buyer did not pur­chase the vehicle in the nor­mal course of their busi­ness and so relied on the Unfair Con­tract Terms Act 1977 in arguing that this clause was unfair.

This is par­tic­u­larly rel­ev­ant to con­tracts where one party seeks to get the other to agree to their stand­ard terms of busi­ness, and where such terms may be oner­ous or restrict­ive. In the event of a dis­pute, such terms can be chal­lenged if they cre­ate a sig­ni­fic­ant imbal­ance between the con­tract­ing parties — usu­ally in favour of the party who sought to enforce the terms.

The case also demon­strates that even seem­ingly Com­mer­cial con­tracts are not com­pletely exempt from the pro­vi­sions of the Unfair Con­tract Terms Act. Busi­nesses should review their terms and con­di­tions to ensure that they are not poten­tially unfair, or reli­ance on such terms may turn out to be a costly error.

Cardiff Legal

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